{"id":12,"date":"2023-06-19T12:30:23","date_gmt":"2023-06-19T12:30:23","guid":{"rendered":"https:\/\/cureandcare.co.in\/?page_id=12"},"modified":"2024-04-19T09:26:33","modified_gmt":"2024-04-19T09:26:33","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/cureandcare.co.in\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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return and refund policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At Cureandcare, we understand that circumstances may arise where you need to cancel your order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t

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cancellation policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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a) Cancellation Requests:<\/p>\n

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    1. Cancellations will be considered if the request is made within 24 hours of placing the order and if the goods have not been dispatched.<\/li>\n
    2. Orders placed under the ‘Same Day Delivery’ category are not eligible for cancellation.<\/li>\n
    3. Special occasion offers such as Pongal, Diwali, Valentine’s Day, and others are non-cancellable due to their limited availability.<\/li>\n
    4. For hygiene reasons, cancellation requests for items such as underpads, sanitary pads and diapers are not possible.<\/li>\n
    5. The condition of the product(s) will be assessed by Cureandcare to determine their eligibility for cancellation or exchange.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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      b) Cancellation\/Return Restrictions:<\/p>\n

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        1. Damages caused by the misuse of product(s) or incidental damage due to product malfunctioning may not be eligible for cancellation\/returns.<\/li>\n
        2. Products with tampered or missing serial\/UPC numbers, used or installed consumable items, and products without original packaging and accessories may not be eligible for cancellation\/returns.<\/li>\n
        3. Damages or defects not covered under the manufacturer or vendor’s warranty may not be eligible for cancellation\/returns.<\/li>\n
        4. Wearable products that have been worn, washed, tags removed, stained, or damaged will not be eligible for cancellation\/returns.<\/li>\n
        5. Certain products like toilet and personal care products may be excluded from cancellation\/returns due to hygiene reasons.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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          Return & Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Our return and exchange policy for products purchased through Cureandcare is 7 days from the date of delivery, unless otherwise specified. Please review the following information:<\/span><\/p>\n

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          a) Conditions for Return:<\/p>\n

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            1. Notify us of any damaged or defective product(s) within 24 hours of delivery.<\/li>\n
            2. The product(s) should be unused and returned in their original packaging, including price tags, labels, and invoices.<\/li>\n
            3. Ensure secure packaging to prevent further damage during transit.<\/li>\n
            4. Our customer care team may request photographs\/videos to assess the extent of damages.<\/li>\n
            5. Please be aware that specific vendors may have different return policies, which will be mentioned on the website during the purchase.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

              b) Refunds:<\/p>\n

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                1. Refunds will be processed after receiving the returned product(s) by Cureandcare, its registered vendor, or authorized personnel.<\/li>\n
                2. The refund will be issued based on the original mode of payment.<\/li>\n
                3. Credit card or debit card payments will be refunded within 7 working days.<\/li>\n
                4. Net banking account payments will be credited back within 7 working days.<\/li>\n
                5. Refunds will be provided if replacement is not possible.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

                  c) Return Process:<\/p>\n

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                    1. Contact our customer support team at support@cureandcare.com with your order number and the reason for the return.<\/li>\n
                    2. We will arrange the return pickup with our logistics partner.<\/li>\n
                    3. Repack the item in its original packaging with labels and tags intact.<\/li>\n
                    4. Cover the address label with Cureandcare’s address.<\/li>\n
                    5. Keep the courier certificate as proof of return.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

                      Please note that if you are returning a product for a refund and not purchasing another product, you may be charged the original shipping cost and a restocking fee.<\/p>\n

                      If a rare product is specially ordered for you, it may be non-returnable\/refundable. Such information will be provided to you at the time of purchase.<\/p>\n

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                      d) Returns for Damaged\/Wrong Items:<\/p>\n

                      If you receive a damaged product or an item different from your original order, please contact us at +91 73871 75252\/ +91 73871 75252.<\/p>\n

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                      Need help?<\/p>\n

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                      Contact us at cureandcare52@gmail.com for questions related to refunds and returns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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                      Contact us now to experience the difference in healthcare solutions.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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                      return and refund policy At Cureandcare, we understand that circumstances may arise where you need to cancel your order. cancellation<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Returns Policy - Cureandcare<\/title>\n<meta name=\"description\" content=\"Shop the best wellness & healthcare products \u2013 affordable & trusted. 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